Ms Emily Elst (Senior Project Manager)
Emily is Senior Project Manager and Senior Practice Management Consultant at Hoxton MPM. Emily has worked in management and the health care industry for over fifteen years, including roles in practice management, training and education, sales, development and marketing. With seven years experience as Operations Manager in medical software, Emily has broad experience in the assessment and establishment of new practices. Her role at Hoxton MPM utilizes her capabilities in change management, IT services, staff education and high level service delivery. Most recently Emily has worked as Project Manager at Neurology Network Melbourne establishing the Box Hill site and transitioning five established medical practices and four allied health practices to cloud based electronic practices.
A/Prof David Williams (Managing Director)
David is Managing Director and Senior Practice Management Consultant at Hoxton MPM. He is a neurologist with an international reputation for his clinical and research work in Movement Disorders, Headache, Muscle and Nerve disorders. He is Associate Professor of Neurosciences at Monash University Melbourne and Visiting Neurologist at a number of hospitals in Melbourne.
In 2010 after six years in private practice, including experience of sub-letting and co-tenancy arrangements, he was inspired to develop a novel practice operations model. This model was designed to provide flexibility, certainty and a premium level of service by allowing new and established doctors to efficiently outsource their administration requirements. Using this model he established Neurology Network Melbourne, which is now Australia’s largest Neurology Private Practice. Motivated by the success of this approach to medical practice and in response to requests for advice and help outside of Neurology Network Melbourne, David founded Hoxton MPM to provide practice management services to all practitioners.
Mrs Libby WIlliams (GP Project Manager)
Libby leads the Hoxton GP Division, inspired by her passion for Primary Health Care and Preventative Medicine. She is an experienced hospital and community nurse with expertise in coordinating specialist nursing teams and ten years of Medical Administration work. Her focus on optimising Primary Care services and dedication to working with teams allows doctors to get the best out of their practices and their teams.
Ms Monica Harman (Team Leader – Adelaide)
Monica is Team Leader at our office in Adelaide. Monica trained with our Melbourne team and has returned home to Adelaide to open our Adelaide operations. She started her career working in Clare Valley and more recently Office Administration in a number of GP practices. Monica has experience in managing a number of private consulting rooms opening with Hoxton MPM, as well as starting and promoting newly qualified specialists practices.
Ms Alison Cleary (Team Leader – Billings)
Alison is Senior Account Lead for Medical Billing at Hoxton MPM. Alison has vast experience in banking and the finance industry. Her rigorous approach and attention mirrors the broader culture of our Billing Team.
Ms Nicole Pyne (Practice Manager)
Nicole is Practice Manager at Hoxton MPM. Nicole has experience and qualifications in healthcare administration having honed her skills as one of Melbourne’s largest hospitals where she project managed the entire out-patient services – over 110,000 patient visits per year. Her expertise in team management, systems analysis and implementation brings big-picture thinking to Hoxton MPM.
Ms Colleen Higgins (GP Practice Manager)
Colleen is a highly experienced GP Practice Manager working in our GP team. Colleen has worked in the industry for over 15 years with a strong background in team building and staff education. She is motivated by identifying efficiencies, maintaining Accreditation Standards throughout the cycle and optimising health service delivery in the Medicare Freeze environment.
Ms Megan Morrell (GP Practice Manager)
Megan is very experienced GP Practice Manager working in our GP team. Megan brings a range of business experiences to her role including insights into corporate medicine and the value of independent doctor managed practices. Her strength include a commitment to training and educating staff to optimise team performance, identfiying and implementing technological solutions for everyday problems and driving business efficiencies to improve the bottom line in General Practice.
Ms Pat Sturrock (Medical Admin)
Pat has an operational, Medical Administration role at Hoxton MPM. Pat has a broad experience in Practice Management across a number of different specialties. Her experience in optimizing work flow, empathetic approach to patients and loyalty to her team come with a deep understanding about what makes “a practice run well”.
Ms Caitlyn DeLany (Medical Admin/Virtual Reception)
Caitlyn is Medical Administration at Hoxton MPM. Caitlyn is motivated by a strong desire to help patients and through a can-do attitude works hard to make sure that medical practices operate exceptionally well.
Ms Jenni McNab (Virtual Reception/Billings)
Jenni has an operational, Medical Administration role at Hoxton MPM.
Ms Stacey Haverkamp (Medical Admin/Virtual Reception)
Stacey has an operational, Medical Administration role at Hoxton MPM.
Mr Todd Robinson (Medical Admin/Virtual Reception)
Chloe has an operational, Medical Administration role at Hoxton MPM.
Ms Chloe Chin (Medical Admin/Virtual Reception)
Chloe has an operational, Medical Administration role at Hoxton MPM.
Ms Shamita Singh (Assistant Practice Manager – Virtual Reception)
Shamita has an operational, Medical Administration role at Hoxton MPM, taking on responsibility of a second in charge role in our Brunswick Office.
Ms Lisa McGowan (Medical Admin/Virtual Reception)
Lisa has an operational, Medical Administration role at Hoxton MPM.
Ms Rose Girvasi (Medical Admin/Virtual Reception)
Rose has an operational, Medical Administration role at Hoxton MPM.
Ms Ashley Lill (Medical Admin)
Ashley has an operational, Medical Administration role at Hoxton MPM.
Ms Isabelle Wright Walsh (Medical Admin)
Isabelle has an operational, Medical Administration role at Hoxton MPM.
Ms Bernadette Walsh (Medical Admin)
Bernadette has an operational, Medical Administration role at Hoxton MPM.
Ms Tracy Williams (Billings)
Tracy one of our Account Leads for Medical Billing at Hoxton MPM. Tracy has a long history in the service industry, working in administration and bookkeeping roles for more than twenty years. She was identified for the role with proven organisational skills, attention to detail and her ability to prioritise relationships with account holders.
Ms Jennifer Bale (Bookkeeping)
Jennifer is a qualified bookkeeper, with experience in the healthcare industry.
Ms Marie Rose (Bookkeeping)
Marie Rose is a qualified bookkeeper, with experience in the healthcare industry.
Ms Sally King (Transcription)
Sally is Team Leader (Transcription) at Hoxton MPM. Sally has worked in private specialist practices for more than twenty years and has detailed experience of transitioning medical practices from paper based to fully electronic systems. Sally’s organisational skills, attention to detail and systems management skills contribute to the efficient delivery of transcription services for Hoxton MPM.
Ms Michelle Leeson (Transcription)
Michelle is a talented Medical Typist and provides a high quality of work in out Transcription team at Hoxton MPM.
Mr Mohit Malik (Transcription)
Mohit is a talented Medical Typist and provides a high quality of work in out Transcription team at Hoxton MPM.
Ms Sharon Price (Transcription)
Sharon is a talented Medical Typist with experience working with Obstetrics and Gynaecology, Cardiology, General Medicine and Orthopedics. Sharon provides a high quality of work in out Transcription team at Hoxton MPM.