Professionals with standards as high as yours (because you deserve excellent care too).
General Manager (Consulting)
Hande is a Practice Management Consultant with a strong background in business analysis, IT optimisation and healthcare management. Hande came to Hoxton from specialist practice management and prior to that experience in management consultancy in a large national firm.
Lisa plays an important role in delivery of services, liaison with clients and cultural support at Hoxton. Lisa works closely with and assists the executive team.
Manager VoiceBox Intelligent Transcription and Billings Services
Lena is Manager of VoiceBox Intelligent Transcription and Medical and Surgical Billings Team. She is an experienced Helathcare Manager with over 10 years of experience in managing the delivery of specialist healthcare.
Nicole is Project Manager coordinating and implementing Virtual Administration and Reception Services. Nicole came to Hoxton with a background of management and process improvement in large healthcare settings.
Practice Management Advisory Service Team
The members of our Practice Management Advisory Service Team have experience and qualifications in healthcare administration across a number of different specialties. They have honed their skills managing everything from small and growing practices to complete out-patient services at Melbourne’s largest hospital and everything in between. Combining their expertise in team management, systems analysis and implementation and workflow optimisation with an empathetic approach to both doctor and patient needs, Hoxton MPM’s Practice Management Advisory Team have all that it takes to ensure your practice runs smoothly
Practice Management Consultant
Tori is a Practice Management Consultant with a background in business analysis, healthcare management and amrketing. Tori has a range of experiences in allied health and promotion of clinical services.
Senior Recruiter and HR Advisor
Beck is an experienced recruitment and HR professional who leads our recruiting services and HR consulting services within Hoxton Consulting.
Payroll, Bookkeeping & Billings Team
Our Payroll, Bookkeeping and Billings Team consists of qualified bookkeepers with extensive experience in administration and bookkeeping roles within healthcare and professional services. Carefully chosen for their proven organisational skills, attention to detail, ability to prioritise and ably manage relationships, the Hoxton MPM team relieves the administrative burden and boosts your financial wellbeing.
Virtual Administration & Reception Team
Our Virtual Administration and Reception (VARS) Team members are all fully trained, thorough and resourceful. Motivated by a strong desire to deliver great outcomes for your practice and its patients, they’re here to assist with flexible, scalable solutions. With their friendly disposition and professional can-do attitude, you can rest assured that your patients and your practice will be well cared for.
Meet our leadership team:
Jess has a strong customer service background having worked in aviation for 10 years. Jess has been able to successfully integrate her skillset into the Healthcare setting since 2018, working through all roles in our virtual administration reception services. Being a people person Jess thoroughly enjoys her role and being able to interact daily with people from a variety of different backgrounds.
Ashley is the Hoxton Manager of two of our Virtual Administration and Reception Services teams. Ashley came to Hoxton with a strong medical and customer service background, she started with the company back in 2017 as a Medical Receptionist and has developed an in-depth knowledge of the company from the ground up.