Our Team

Professionals with standards as high as yours (because you deserve excellent care too).


Managing Director

David is Managing Director at Hoxton MPM, a Neurologist and previous Lab Head in Neurosciences at Monash University.

General Manager (Services)

Emily is our General Manager responsible for the successful delivery of services to our Virtual Administration, Billings, Bookkeeping and Practice Management clients.

Manager VoiceBox Intelligent Transcription and Billings Services

BSc(Hons), MHA

Lena is Manager of VoiceBox Intelligent Transcription and Medical and Surgical Billings Team. She is an experienced Helathcare Manager with over 10 years of experience in managing the delivery of specialist healthcare. 

Senior Project Manager

BA GradCertHlthServMt

Nicole is Project Manager coordinating and implementing Virtual Administration and Reception Services. Nicole came to Hoxton with a background of management and process improvement in large healthcare settings.

Lisa Stuart

Executive Assistant

Lisa plays an important role in delivery of services, liaison with clients and cultural support at Hoxton. Lisa works closely with and assists the executive team.

Hoxton Business and Practice Management Consulting Team

The members of our Practice and Business Management Consulting Team have experience and qualifications in healthcare administration across a number of different specialties. They have honed their skills managing everything from small and growing practices to complete out-patient services at Melbourne’s largest hospital and everything in between. Combining their expertise in team management, systems analysis and implementation and workflow optimisation with an empathetic approach to both doctor and patient needs, Hoxton MPM’s Practice Management Advisory Team have all that it takes to ensure your practice runs smoothly.

Marie Moolenaar

Senior Pactice Management Consultant

MSc, DipBusMarketing

Marie is a Practice Management Consultant. Marie came to Hoxton from roles that included business project management, healthcare reporting and specialist and general practice management.  

Tori Leigh

Pactice Management Consultant

Tori is a Practice Management Consultant with a background in business analysis, healthcare management and marketing. Tori has a range of experiences in allied health and promotion of clinical services.

Dareen Flifel

Practice Management Consultant

Dareen has a background in practice management, business management consultant and healthcare management. Dareen also spearheads recruitment within Hoxton Consulting. 


Payroll, Bookkeeping & Billings Team

Our Payroll, Bookkeeping and Billings Team consists of qualified bookkeepers with extensive experience in administration and bookkeeping roles within healthcare and professional services. Carefully chosen for their proven organisational skills, attention to detail, ability to prioritise and ably manage relationships, the Hoxton MPM team relieves the administrative burden and boosts your financial wellbeing.

Manager Bookkeeping and Payroll Team

CertIV Bookkeeping, AM-ICB

Michelle is Manager of Hoxton Bookkeeping with a deep knowledge of small business accounting and specific insights into the financial handling and management of medical practices. 

Virtual Administration & Reception Team

Our Virtual Administration and Reception (VARS) Team members are all fully trained, thorough and resourceful. Motivated by a strong desire to deliver great outcomes for your practice and its patients, they’re here to assist with flexible, scalable solutions. With their friendly disposition and professional can-do attitude, you can rest assured that your patients and your practice will be well cared for.

Meet our leadership team:

Hoxton Manager

Jess has a strong customer service background having worked in aviation for 10 years. Jess has been able to successfully integrate her skillset into the Healthcare setting since 2018, working through all roles in our virtual administration reception services. Being a people person Jess thoroughly enjoys her role and being able to interact daily with people from a variety of different backgrounds.

Hoxton Manager

Ashley is the Hoxton Manager of two of our Virtual Administration and Reception Services teams. Ashley came to Hoxton with a strong medical and customer service background, she started with the company back in 2017 as a Medical Receptionist and has developed an in-depth knowledge of the company from the ground up.

Bliss Love

Assistant Hoxton Manager 

Brittany White

Assistant Hoxton Manager 

We get your practice up and running quickly, so you can focus on your most important work.