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The 7 warning signs it’s time to hire a virtual medical receptionist

Is your current set up supporting your practice effectively? Here are the signs it’s time to outsource.

How to prepare your medical practice for The Great Resignation

Are you finding it hard to find new administrative staff or a manager for your practice? If so, you’re not alone. The market is changing unlike any trends we’ve seen
AMA Cost of Practice Index

1.91% or 2.5%: what is a reasonable increase to make to your 2022 fees?

The AMA have published their annual Medical Fees Index The AMA Medical Fees Index (MFI) is a weighted average of the cost and wage indices impacting the cost of practice

Are you a Medical Practice with massive Payroll Tax Liabilities?

Our clients, and medical practices around Australia, have followed the outcomes of a recent case taken by the Commissioner of State Revenue in NSW with great interest. At stake is
Remote Practice Manager

How to work with a Remote Practice Manager

Remote Practice Manager….. How does this work? The typical Medical Practice Manager spends a majority of their time caught up in the day-to-day running of the practice. They frequently become
Australia's Healthiest Workplace Challenge

Hoxton MPM – Australia’s Healthiest Workplace

During June and July the whole team at Hoxton MPM participated in Australia’s Healthiest Workplace Challenge. The event was hosted around the Shae Wellness integrated platform that uses a mix

Six Actions to improve Governance in your Medical Practice

Most medical practice owners have been trained in the concepts of clinical governance, in hospital and university. These are the important rules, systems and processes that guide the daily activities
Practice Manager Resign

How do you replace a Practice Manager?

I was not surprised to find from our survey of practice owners that their worst nightmare in business would be their practice manager resigning. This scenario rated higher than tax

The five most important metrics for serious practice owners

It is not sufficient for practice owners to simply operate a medical practice in order to pay staff, pay for utilities and keep some cash in the bank for the

Five things you must do when taking over a colleague’s medical practice

Like most doctors Krishna describes her business skills as ‘non-existent’. She is a highly trained gynaecologist with some research and medical school prizes. On returning from her overseas fellowship an
Medical Fee Index 2021

When and how to increase your fees in 2021

The AMA have published their annual Medical Fee Index The AMA Medical Fees Index (MFI) is a weighted average of the cost and wage indices impacting the cost of practice
The True Cost of Transcription

Understand the true cost and burden of medical transcription

A profitable medical practice understands its costs. To be successful in any business, owners and managers must have a deep understanding of their costs. Medical practices are no different. It’s

Pandemics force change: making the most of change through a practice health check

Modern Changes Having endured some of the largest adjustments in living memory due to Covid-19, many of us have ‘change fatigue’ and yearn for simpler times. Despite this, most healthcare
Billing App

Hoxton Billing App v3.0 Update

The Hoxton Billings team are pleased to announce the launch of our latest release Mobile Billing App. Packed full of useful features, one of the highlights is the new update
Telehealth Doctor

Telehealth Road Test: What platform is best for your practice?

Hoxton has road tested some of the best platforms provided and used for telehealth. Find out which one suits your practice.
Medical Fee Index 2020

When and How to Index your Fees in 2020

The AMA have published their annual Medical Fee Index The AMA Medical Fees Index (MFI) is a weighted average of the cost and wage indices impacting the cost of practice

How to optimise your letters and minimise the cost of medical transcription

One of the essential ingredients of Medical Practice is communication with other health care professionals and in particular letters back to the referring doctor.

Four Tips For Finding The Best Staff For Your Practice

Back in the day, newly qualified doctors expected to set up their Private Practices in the front room of a double fronted Victorian terrace house in an inner suburban street.

Measuring The Costs of Running a Medical Practice

Establishing an understanding of the operating costs of a medical practice can be difficult.  An absolute requirement of useful business plans for medical practices is a detailed understanding of the

Do you need a practice manager?

There is an assumption among doctors in private practice that people working as Practice Managers manage practices.  This is not surprising given the job-title, but beyond the descriptor the role

Clarity: Understanding Private Patient Billing

The way Private Health Funds operate when it comes to claiming and setting rebates for services can be confusing.  Doctors can register for different Health Insurance Schemes, and each has
Two people no ipad

Choosing Your Medical Practice Software

We know that one of the single biggest challenges in establishing your medical practice is deciding on what Medical Practice Software to choose. This decision can make or break a

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