Services

    Medical & Surgical Billing

    Save time and money, regain lost revenue, enjoy financial control

    Many practices lose more than 20% of their revenue due to incorrect billing. Often that’s because invoices aren’t submitted, follow ups aren’t chased, and dealing with insurers, patients and debtors takes time you or front desk secretaries just don’t have.

    Our medical and surgical billing team deal with these matters daily, focusing entirely on ensuring your invoices are paid. Meaning you and your staff have more time for patient-focused activities and your bottom line benefits from efficiently collected fees.

    With experience across a range of Practice Management Software platforms,  the Hoxton MPM medical and surgical billing team is here to support you with whatever systems and software you use.

    Key benefits include:

    • Submit and receive payments from insurers, patients and other third parties
    • Works within your existing practice systems
    • Easy-to-read reports give you instant overview
    • End-to-end service ensures highest possible return for your professional services.
    Virtual Administration & Reception Service (VARS)
    Call Overflow Virtual Reception Service (COVR)
    Medical & Surgical Billing
    Practice Management Advisory Services
    VoiceBox Intelligent Transcription
    Practice Start Up

    Outsourced medical and surgical billing means a transparent, up-to-date and compliant system

    Private Health Insurance Registration

    Private Health Insurance Registration

    With over 30 forms required to register for invoicing Private Health Insurers in Australia, that’s a time saving and load off your mind.
    Devise Your Billing Strategy

    Devise Your Billing Strategy

    Benefit from our expert knowledge in setting benchmarks, out-of-pocket fees and strategies for in-patient billings.
    Your Software or Ours

    Your Software or Ours

    Utilise our fully compliant Australian-based billing platform OR have data entered directly into your own medical practice software.
    Receive Gap Payments

    Receive Gap Payments

    Set your Gap Fee and we’ll invoice your patients for electronic payment.
    Financial Consent

    Financial Consent

    Patient consent to fees for medical and surgical services is confirmed via the App.
    Monthly Financial Reports

    Monthly Financial Reports

    Receive financial reports at the end of every month for your tax records. More detailed reports available on request.
    Medicare Provider Number Registration

    Medicare Provider Number Registration

    Enjoy swift completion and approval of registration paperwork. We’ll also link all Provider Numbers to your business bank account.
    Full Medicare Benefits Schedule

    Full Medicare Benefits Schedule

    No need to remember the definitions of thousands of MBS item numbers. They’re all listed within the App, including your own 10 favourites.
    Ward Round Efficiency

    Ward Round Efficiency

    Keep an accurate list of in-patients securely in your pocket. Efficiently submit invoices at the time of discharge.

    Our paperless submission system makes billing a breeze – in 11 easy steps

    Using the convenience and certainty of our specially designed HoxtonMPM Smartphone App, you can submit inpatient billing directly wherever you are.

    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    1. Enter patient details
    Open App, photograph patient label & confirm MBS item numbers.
    2. Patient signs
    Patient financial consent is completed within App - where required.
    3. Data sent
    Data sent securely from your Smartphone to Hoxton Billings Platform.
    4. Review
    Hoxton Billings Expert reviews submissions & generates invoices.
    5. Invoice sent
    Invoices sent via online claiming system to Medicare, DVA & Private Health Insurers.
    6. Out of pocket fees*
    Patient pyments taken through e-payment portal (Premium Service only).
    7. Monitor*
    Hoxton Billings Expert monitors & reviews status of all invoices. (Premium Service Only)
    8. Follow-up*
    Rejected or unpaid invoices are followed-up & managed by your Hoxton Billings Expert. (Premium Service only)
    9. Remittance
    Remittance Advices are electronically retrieved after payment goes into your account.
    10. Fees
    Hoxton Billings direct debits the Service Fee after you're paid. (3%* Basic / 4.5%* Premium).
    11. Monthly statement
    Hoxton Billings provides an itemised account at the end of every month.

    Using the convenience and certainty of our specially designed Smartphone App, you can submit inpatient billing directly wherever you are.

    • Easy sign up on Hoxton MPM mobile App
    • Single point of contact where we coordinate, submit and audit all your inpatient billing for one standard fee
    • Create Ward-Rounds Lists and take Financial Consent all on your Smartphone
    • Fast and efficient service that reliably improves your cash flow and your work flow
    • All types of claiming: No Gap billing, Known Gap billing, direct patient billing, third party billing
    Basic Billing Service
    Premium Billing Service
    Up-front fee
    Minimum fee
    $0
    $0
    Service fee
    3%*
    4.5%*
    Easy to use Smartphone App
    Registration with health funds
    Included
    Included
    Invoice submission to private insurers
    Bulk Bill to Medicare/DVA
    Take out of pocket “gap” payments
    Workers Comp, third party and patient claims
    Hoxton follows-up unpaid claims
    Debt collection
    Bill through your own software
    Talk to us
    Admin fee
    $0
    $0
    Dual service
    Clients can access both levels of service for different accounts
    Reports
    Past Month Payment Report
    Detailed Debtor Reporting
    Medical Bookkeeping Reconciliation Service
    Optional extra service integrating your bank account with Xero and reconciling every payment you receive

    Cost

    Registration is free and you are only ever charged after you’ve received your patient fees. Choose Hoxton MPM Billings Service and select from two levels of support, administration and oversight of your accounts.

    * Of invoice amount paid by insurer to Provider + GST, excludes bank and merchant fees

    We make medical and surgical billing easy, so you can focus on your most important work.

    GET IN TOUCH TODAY